Last modified: May 16, 2023

 

INTRODUCTION

Vlaad and Company Inc. and our affiliates and subsidiaries (“Company”, “our”, “us” or “we”) respect your privacy and are committed to protecting it by complying with this privacy policy (the “Privacy Policy”).

 

This Privacy Policy describes:

 

• The types of information we may collect or that Service users (“you“) may provide when you engage with us online or offline or register with, access, or use www.vlaadco.com and any existing or future related sites or apps (collectively, the “Service“).
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy is incorporated into, and subject to, our Terms and Conditions. Any capitalized terms used but not defined in this Privacy Policy take the meaning ascribed in our Terms and Conditions.

 

We will only use your personal information in accordance with this Privacy Policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.

 

Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact number.

 

This Privacy Policy applies only to information we collect through the Service, in email, text, and other electronic communications sent through or in connection with the Service.

 

This Privacy Policy DOES NOT apply to information that:

• We collect on third-party apps or websites, including websites you may access through our Service. 
• You provide to or is collected by any third party.

Please read this Privacy Policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, do not, register with, access or use our Service. By registering with, accessing or using our Service, you indicate that you understand, accept, and consent to the practices described in this Privacy Policy. This Privacy Policy may change from time to time.

 

Your continued use of our Service after we make changes indicates that you accept and consent to those changes to the Privacy Policy, so please check the Privacy Policy periodically for updates. 

 

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

 

We collect information about you through:

 

• Direct interactions with you when you provide it to us, for example, by filling in forms, applying for Opportunities through the Service, subscribing to and receiving communications, corresponding with us, responding to surveys,  providing or updating your registration information, or interacting with us on social media platforms or any other platforms. 
• Publicly and privately available information, for example, from third-party individuals or organizations that you have provided us with access or consented to, including but not limited to reference checks, security checks and background checks.
• Automated technologies or interactions, when you use the Service, for example, usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

The types of information that we collect include:

 

• Personal information that we can reasonably use to directly or indirectly identify you, such as your name, date of birth, mailing address, email address, telephone number, internet protocol (IP) address, user name or other similar identifier and publicly accessible online profiles, job search qualification and preferences, employment history or experience and other information typically provided on a resume or CV (“personal information“). 

We provide an opportunity for any user to unsubscribe from or opt-out of contact for marketing or promotional purposes on an ongoing basis, including “Bill’s Buzz”, by using the unsubscribe mechanism contained at the bottom of our emails. Please note that this mechanism will not unsubscribe you from communications directly relating to Opportunities you have inquired about through the Service.

 

• Non-personal information that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information or statistical or aggregated information. We may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Service feature. 
• Technical information, including your information relating to your access of the Service, device type, time zone setting, and usage details.
• Other information, including but not limited user location, preferences and search history.

Information You Provide to Us 

 

When you register with, access or use our Service, we may ask you to provide:

 

• Information by filling in forms through the Service. This includes information you provide when registering to use the Service, apply for Opportunities, or post Opportunities. We may also ask you for information when you report a problem with the Service. 
• Records and copies of your correspondence, including email addresses and phone numbers, if you contact us.
•  Details of transactions and interactions you carry out through the Service.
• Your search queries on the Service.

Automatic Information Collection and Tracking Technologies

 

When you register with, access, and use the Service, it may automatically collect:

 

• Usage details. When you access and use the Service, we may automatically collect certain details of your access to and use of the Service, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the Service.

• Device information. We may collect information about your personal device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number, as applicable.

• Stored information and files. The Service also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.]

• Location information. The Service may collect real-time information about the location of your device including but not limited to its geographic coordinates.

 
The technologies we use for this automatic data collection may include:

• Cookies (or mobile cookies). A cookie is a small file placed on your personal device. It may be possible to refuse to accept cookies by activating the appropriate setting on your personal device or browser. However, if you select this setting you may be unable to access or use certain parts of our Service.

• Web beacons. Pages of the Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related app and website statistics (for example, recording the popularity of certain content and verifying system and server integrity).

The information we collect automatically is statistical information and may include personal information. We may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. 

If you do not want us to collect this information do not register with, access or use the Service.

 

Third-Party Information Collection

 

When you use the Service or access its content, certain third parties collect information about you or your device. These third parties may include: 

 

• Analytics companies.
• Your device manufacturer.
• Your mobile service provider.
• Partners of the Company, including Employers, that use the Service. 

 

These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you when you use the Service. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps and other online services. They may use this information to provide you with behavioural advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they use them. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. 

 

HOW WE USE YOUR INFORMATION

 

We use information that we collect about you or that you provide to us, including any personal information: 

 

• To provide you with the Service, and its contents.
• To provide you with information or services that you request from us.
• To fulfill the purposes for which you provided it or that were described when it was collected, such as consideration for Opportunities and employment recruitment activities. 
• To provide notices about new job openings and/or Opportunities.
• To carry out our obligations and enforce our rights in any contracts with you, including for billing and collection, as applicable, or to comply with legal requirements.
• To notify you when updates to the Service are available, and of changes to any services we offer or provide though the Service.
• To improve our Service and customer experiences.
• For marketing purposes.
• To allow you to participate in interactive features, social media, or other features on our Service including “Bill’s Buzz”.
• For any other purpose with your consent.

Usage information that we collect helps us to improve our Service and to deliver a better and more personalized experience, including by enabling us to:

 

• Estimate our audience size and usage patterns.
• Store information about your preferences and customize our Service according to your individual interests or job preferences.
• Speed up your searches.
• Recognize you when you use the Service.

DISCLOSURE OF YOUR INFORMATION

 

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

 

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

 

• To our subsidiaries and affiliates.
• According to applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our clients and users is among the assets transferred.
• To contractors, service providers, and other third parties we use to support our business, such as administrative, security and verification service providers, analytics service providers and search engine providers that help us optimize and improve our services. We contractually require these third parties to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process personal information following the same standards set out in this Privacy Policy. 
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use an interactive feature with other users, including Employers and candidates, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose we disclose when you provide the information.
• With your consent.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request, according to applicable law.
• To enforce our rights arising from any contracts between you and us, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our clients, or others. This includes exchanging information with other companies and organizations for fraud prevention and credit risk reduction.

TRANSFERRING YOUR PERSONAL INFORMATION

 

We may transfer personal information that we collect or that you provide us to contractors, service providers, and other third parties we use to support the Service (such as analytics providers that assist us with app improvement and optimization) and who are contractually obligated to keep personal information confidential, to use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this Privacy Policy.

Some of the third-parties we use to support the Service include, but are not limited to:

Entity	Description of Services	Country
JobAdder	Applicant tracking system, job-posting technology, CV search and talent pooling	USA
Sherweb	Cloud management and hosting services	Canada
Microsoft	Email and cloud management and hosting services	Canada
Constant Contact	Email and online marketing	USA
MSJ IT Services	Security focused IT managed services. Hardware procurement, system management and patching, security audits	Canada

We may process, store, and transfer your personal information in and to other countries with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information. Whenever we engage a service provider, we require that its privacy and security standards comply with this Privacy Policy and applicable Canadian laws.

 

You are welcome to contact us to obtain further information about Company policies regarding third-party service providers. Please email us at: [email protected]

 

By submitting your personal information or engaging with the Service, you consent to this transfer, storage, or processing.

 

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

 

• Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies some parts of the Service may not be accessible or may not function properly. 

• Marketing Emails from the Company. If you have opted in to receive certain emails from us, including emails relating to Bill’s Buzz, but no longer wish for us to use your email for promotional purposes, you may unsubscribe by clicking the unsubscribe link we have included in the email or sending an email to us at [email protected] with “Unsubscribe” in the subject line together with your name and email address in the body. This opt-out does not apply to correspondence directly relating to job listings or Opportunities you have applied to through the Service. 

DATA SECURITY

 

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. 

The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of our Service or to your Employer or candidate profile, you are responsible for keeping it confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in your interaction and communication with other users through the Service.

Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any Service privacy settings or security measures. 

 

DATA RETENTION

 

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize or aggregate your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent. 

 

CHILDREN UNDER THE AGE OF 13

 

Our Service is not intended for persons under 18 years of age. No one under age 18 may provide any information, including personal information to or on the Service. We do not knowingly collect personal information from persons under the age of 18. If you are under 18 years of age, do not use or provide any information on the Service or on or through any of its features, apply for Opportunities through the Service, use any of the interactive features of the Service, or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you may use. If we learn we have collected or received personal information from a person under 18 years of age, we will delete that information. If you believe we might have any information from or about a person under 18 years of age, please contact us at [email protected].

 

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

 

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you. You can request and review personal information that we hold about you by sending us an email at [email protected]. We will respond to such requests within 30 days.

 

If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at [email protected]. We may not be able to delete your personal information except by also deleting your candidate profile. If you are an Employer and need to update your contact information or information relating to an active Opportunity, you may send us an email at [email protected]. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

 

We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:

 

• Information protected by solicitor-client privilege.
• Information that is part of a formal dispute resolution process.
• Information that is about another individual that would reveal their personal information or confidential commercial information.
• Information that is prohibitively expensive to provide.

If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer [email protected]. 

 

WITHDRAWING YOUR CONSENT

 

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at [email protected]. Please note that if you withdraw your consent, we may not be able to provide you access to the Service and its functions, or any part thereof. 

 

CHANGES TO OUR PRIVACY POLICY

 

We may update this Privacy Policy from time to time. It is our policy to post any changes we make to this Privacy Policy on this page with a notice that we have updated the Privacy Policy. If we make material changes to how we treat our users’ personal information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated.

We include the date the Privacy Policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.

 

CONTACT INFORMATION AND CHALLENGING COMPLIANCE

 

We welcome your questions, comments, and requests regarding this Privacy Policy and our privacy practices. Please contact us at: [email protected]

 

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information and our compliance with this Privacy Policy and with applicable privacy laws. To discuss our compliance with this Privacy Policy please contact our Privacy Officer using the contact information listed above.