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Investor Services Associate

Location Toronto
Job Type Full Time

The Investor Services Associate will be responsible for daily client servicing, recording and review of complex securities trading while meeting the very tight reporting deadlines and demanding obligations of our client's customers. Responsibilities include a review of capital transaction documentation, KYC and AML documentation. The Associate will report to the Senior Investor Services Associate within the organization.

Sample responsibilities:

  • Respond to requests and inquiries from PMs and investors
  • Perform anti-money-laundering checks
  • Ensure compliance with documentation standards per various jurisdictions
  • Review/verify/process capital transactions on behalf of clients
  • Recording and review of compliance documentation
  • Update contact details and distribution lists for registered shareholders
  • Download client contact information reports and update information in system on a regular basis
  • Add transaction IDs in SharePoint system to incoming faxed documents
  • Log all incoming capital transactions in FM3
  • Additional responsibilities as required

Job Qualifications:

  • Undergraduate university or college degree required
  • Minimum of two years of relevant experience in the financial services industry
  • Knowledge of investment products and securities types preferred
  • Experience with registration and transfer agent systems would be an asset
  • Willingness to adhere to policies, standards and procedures established by the organization and regulatory bodies
  • Ability to work independently and in a team to ensure problems are identified and resolved efficiently
  • Strong organizational and time management skills
  • Excellent client service orientation and ability to handle difficult client situations
  • Ability to handle high volume of work while maintaining a high attention to detail
  • Demonstrate sound judgment regarding confidential and sensitive matters
  • Strong interpersonal skills including oral and written communication
  • Comprehensive knowledge of MS Office applications

Please send your resume to Lisa Newey.

Submitting a Resume

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For general resume submissions, please direct your submission to .

Please note that during the recruitment process, where needed, accommodation for disabilities are available upon request.

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